Everything you need to know about delivery, changes and returns when shopping with Better Notes.
Available delivery locations and estimated timelines depend on the destination and fulfilment arrangements. Review the shipping information presented at checkout or contact Better Notes for order-specific guidance.
Any applicable delivery charges should be shown during checkout before the order is placed. Final shipping fees, free-delivery conditions and exceptions must match Better Notes’ approved pricing and fulfilment policy.
For a change to delivery details or a cancellation request, contact Better Notes as soon as possible and provide your order reference. Whether a request can be accepted depends on the order's processing and dispatch status and the approved cancellation policy.
Return and refund eligibility, product-condition requirements, deadlines, steps for requesting a return, shipping responsibilities and refund processing timelines are subject to the final Better Notes policy.
No specific return window or refund guarantee is stated here until those terms have been approved by the business.
If your shipment arrives damaged or contains an incorrect item, contact the Better Notes team promptly. Keep your order reference and supporting photos of the product, packaging and shipping label where possible so the issue can be reviewed.
Reach out to Better Notes for shipping and return enquiries.
Better Notes · Draft Shipping & Returns Policy · Business approval required before publishing.